Persons aged 18 – 65 years experiencing an acute psychiatric disorder that requires in patient care and treatment and who are not suitable for community treatment
Options include via Hospital Emergency Department, referral from family, carer, self-referral, referral by a treating clinician, GP, private mental health clinician or emergency services police or ambulance.
There are several options to access urgent mental health care:
Ring the Mental Health Line on 1800 011 511. This line is staffed 24 hours a day, 7 days a week. You will be able to speak with a clinician who can provide recommendations about how to manage the situation or put you in contact with the appropriate mental health team.
In urgent cases you can attend the Emergency Department at Manly Hospital where there is 24 hour access to specialist mental health care and support.
If the situation is urgent or becoming dangerous ring Triple Zero (000) and request ambulance and/or police. They will be able to assist the person safely to the hospital Emergency Department to access mental health care.
Visiting hours are from 12.30pm to 2.00pm, Monday to Friday and 9.00 am to 08.30pm on weekends and public holidays.
Children and young people are welcome to visit family in the ward, however this needs to be pre-arranged with clinical staff to ensure the family room and relevant resources are available.
Patients and visitors are asked to avoid bringing some items into the mental health inpatient unit. These include valuables and contraband items. Contraband items include anything that can be used as a weapon or means to harm a person, such as razors, metal blades and lighters. People may be searched by staff if there is reasonable suspicion that they have weapons, prohibited items, drugs or other contraband on them.
All ward areas and units in NSW Health facilities are smoke free. Smokers will be supported in their drug withdrawal with appropriate clinical care and the provision of free Nicotine Replacement Therapy during their stay.