The Aged Care department provides comprehensive in-hospital and community-based care for older people living in the Mosman, Willoughby, North Sydney, Lane Cove, Ryde and Hunters Hill Local Government Areas.

Royal North Shore Hospital provides the following Aged Care clinics:

  • General Aged Care
  • Falls and Fracture Prevention Clinic
  • Memory Clinic
  • Psychogeriatrics Clinic


To refer

A valid GP or Specialist referral is required for all services provided in this clinic – please visit your GP for an assessment if you feel a referral may be required. If you are a GP or Specialist wishing to make a referral, please use the below contacts.

Mandatory referral information

All Aged Care referrals must include a consultant being referred to in RNSH outpatients. If unsure, please address to Dr Sue Ogle and Colleagues.

All referrals must include patients details, contact details for carer/next of kin, provisional diagnosis and reason for referral, finding/treatment to date, how this affects the patient, significant medical history, list of medications and relevant social information. Please indicate preferred language if an interpreter is required.

Please attach results of any investigations to the referral and ensure the patient brings hard copies to their appointment. This will help avoid unnecessary duplication of tests, additional appointments and delay.

Indications for referral

For referrer use only. Any patients who feel they may require a referral must be assessed and referred by their GP if appropriate.
Presenting complaintWhen to ReferRNSH Clinic
Post-inpatient reviewPost-inpatient reviewGeneral Aged Care Clinic
Limited ability to manage at homeLimited ability to manage at homeGeneral Aged Care Clinic

•Taking 5 or more medication

•Taking >12 doses of medication/day

•Having difficulty managing medicines

•Sub-optimal response to medication management

General Aged Care Clinic

•Recent fall (send to ED if significant injury sustained, eg fracture)

•> 1 near fall

•High falls risk

•Fear of falls

•Balance problems

•Should have MMSE >24, not a nursing home resident

Falls Clinic
Suspected Cognitive Impairment

•MMSE = 26-30

•Family history of young onset dementia

•Must be able to lie flat and still for at least 30mins and without claustrophobia or dyspnoea

•Absence of terminal illness

Include in referral: MMSE score, cerebral imaging (CT or MRI), dementia blood screen (FBC, EUC, LFT, calcium, glucose, B12, folate, TFT, VitD).

Memory Clinic, or General Aged Care Clinic if >75yo
Mental Illness•Chronic mental illness and stable mental state on psychotropic medication, requiring review of medicationsPsychogeriatrics Clinic

The RNSH Aged Care Clinic is unable to provide a service for the following:

  • Aged <60 years old (or <65yo for Psychogeriatrics clinic), or aged <50 years old if Aboriginal and Torres Strait Islander
  • Active mental health symptoms – refer to the Older People's Mental Health (OPMH) Team LNS, via 1800 011511
  • Organising assistance with community services, home care packages and respite/permanent residential care placement (ACAT assessments) – please ask family to ring 1800 200 422 or refer to
  • The falls clinic is not suitable for nursing home residents, and may not be able to offer a service for patients with MMSE <24
  • Patients with suspected cognitive impairment in the presence of terminal illness

Note: limited transport assistance is available for eligible patients living in the Lower North Shore catchment area. Contact the clinic on (02) 9462 9333 for eligibility criteria.

Out of Area Referral

RNSH provides services to patients living within the Northern Sydney Local Health District. Exceptions to this are outlined below.

Resident of Northern Sydney Local Health District Catchment ​Yes - referral accepted at RNSH
Referral from other specialist, for specialist opinion​Yes - referral accepted at RNSH
Resident of other Local Health District that DOES NOT provide the clinical service e.g. rural, outer metro​Yes, but service or problem needs to be documented on referral
Continuing care of existing condition we already manage​Yes, provided existing or related condition documented on referral
Demonstrated complexity requiring services of Royal North Shore Hospital​Yes but must be explicitly documented on referral
Compassionate circumstances (e.g. family proximity)​Yes but must be explicitly documented on referral
Resident of other Local Health District that offers the service​Refer to you Local Health District

Check if the home address is within Northern Sydney Local Health District here:

NSLHD consultant referral options

The following Geriatricians work at RNSH. Some also have private rooms in the Northern Specialist Centre (North Shore Private Hospital), which patients can be referred to and usually have a shorter waiting period. There will likely be an out of pocket cost for the consultation at the private rooms.

Consultant Location of private roomsRNSH Clinic
Dr Sue Ogle

Suite 9, Level 4, Northern Specialist Centre

St Leonards 2065

Ph: (02) 9463 1966  Fax: (02) 9463 2097

General Aged Care
Dr Kevin Chang

Suite 9, Level 4, Northern Specialist Centre

St Leonards 2065

Ph: (02) 9463 1966  Fax: (02) 9463 2097

General Aged Care
Dr Terry FinneganNo private roomsGeneral Aged Care
Dr James HardyNo private roomsGeneral Aged Care
Dr Peter Veitch

Suite 9, Level 4, Northern Specialist Centre

St Leonards 2065

Ph: (02) 9463 1966  Fax: (02) 9463 2097

General Aged Care; Memory Clinic
Dr Connie VoglerNo private roomsFalls and Fracture Prevention
Dr Anita Warrier

Suite 7, Level 3, North Shore Private Hospital

St Leonards 2065

Ph: (02) 8425 3187  Fax: (02) 8425 3560

Falls and Fracture Prevention
Dr Mark Haran

4 Daydream St, Warriwood 2102
Ph: (02) 8919 3100  Fax: (02) 8919 3190

Level 1, 812 Pittwater Rd Dee Why 2099

Ph: 0473 769 999  Fax: (02) 9972 9024

Falls and Fracture Prevention
Dr Helen WuNo private roomsMemory Clinic

Quick links

My Aged Care Federal government website providing extensive resources and searchable indexes of local aged care services.

Article from the Australian and New Zealand Society for Geriatric Medicine describing the role of a Geriatrician.

Position statements on important or common issues affecting older people from the Australian and New Zealand Society for Geriatric Medicine.

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Clinic Location and Postal Address:

Aged Care Department, Royal North Shore Hospital Community Health Centre
Level 3, 2C Herbert St, Reserve Rd, St Leonards NSW 2065

Finding Us: The Community Health Centre is located on Herbert St, approximately 300 metres from St Leonards train station. Our department is located on level 3. If coming from the Acute Services Building, take the green lifts to level 1 and exit the back entrance of the hospital.

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8.30am-4.30pm Monday-Friday.

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Phone: (02) 9462 9333

Fax: (02) 9906 4301


Fax a GP referral letter to (02) 9906 4301.


Call the Centre direct on: 02 9462 9333.

Clinic referrals and ACAT referrals.

For home visits from the Aged Care Rapid Response Team (ARRT) for unwell older people at risk of hospitalisation, call

0408 546 907 (for patients in the Willoughby, North Sydney, Mosman and Lane Cove Local Government Areas) or

0409 460 419 (for patients in the Ryde and Hunters Hill Local Government Areas)

from 0830-1630 Monday to Friday (public holidays excluded)

For Mental Health referrals call 1800 011 511