Lavender House is a 30 bed secure Rehabilitation Unit for Older People. The Extended Care Rehabilitation Program aims to help the person acquire a quality lifestyle with ongoing support based on individual need.  Patients are involved in a range of social and diversional programs and activities. 

Patients accepted into Lavender House may require physical assistance with many aspects of self-care and, due to the symptoms of their mental illness and the presence of challenging behaviours, do not fulfil the criteria for placement elsewhere.  Patients are discharged from Lavender House if and when they reach their optimal level of functioning and if suitable and appropriate accommodation is available.  The clinical team strive to provide a comfortable, contained environment which is conducive to the achievement of realistic outcomes.  Bus trips and recreational outings are scheduled on a regular basis and patients attend hospital day program areas.  Additional services provided on the unit include occupational therapy, diversional therapy, music therapy, dietetic consultations, physiotherapy and chiropody. 



People aged 65 years and over who have mental illness and challenging behaviours that may also have a co-morbid physical condition.

Exclusion criteria:

  • People who require acute care for symptoms of mental illness including suicidal, homicidal and/or violent behaviour;
  • People with a primary diagnosis of developmental disability;
  • People who are unable to benefit from a rehabilitation / recovery program.


The Care Coordinator contacts the Mental Health Community Liaison Consultant, by phoning 02 9887 5500. An assessment interview will be arranged when a hospital bed becomes available.   The assessment interview will include members of the referring team, the patient and carer(s). 

Urgent cases

There are several options to access urgent mental health care:

Ring the Mental Health Line on 1800 011 511. This line is staffed 24 hours a day, 7 days a week. You will be able to speak with a clinician who can provide recommendations about how to manage the situation or put you in contact with the appropriate mental health team.

In urgent cases you can attend the Emergency Department at your nearest Hospital where there is 24 hour access to specialist mental health care and support.

If the situation is urgent or becoming dangerous ring Triple Zero (000) and request ambulance and/or police. They will be able to assist the person safely to the hospital Emergency Department to access mental health care.

Other Information

Visiting hours are arranged by contact with the Nursing Unit Manager.

A Carers Amenities Centre is available in First Avenue on the Hospital site.  The Centre provides a microwave, TV and tea and coffee making facilities. A key to open the Centre can be accessed from each Hospital Unit.

Patients and visitors are asked to avoid bringing some items into the mental health inpatient unit. These include valuables and contraband items. Contraband items include anything that can be used as a weapon or means to harm a person, such as razors, metal blades and lighters. People may be searched by staff if there is reasonable suspicion that they have weapons, prohibited items, drugs or other contraband on them.

All wards in NSW Health facilities are smoke free. Visitors are therefore requested not to bring in any cigarettes for patients to hospital units. Smokers will be supported in their drug withdrawal with appropriate clinical care and the provision of free Nicotine Replacement Therapy during their stay.

Hospital Fees: there are no hospital fees charged if patients are admitted and discharged from the Parkview Acute Admission Unit, however, if patients are admitted to a Rehabilitation Unit directly from the community, the first 60 days of hospitalisation are free. If patients are admitted from an acute unit, fees are based on the period patients have spent in an acute unit.  Hospital fees are charged at approximately two thirds of the Centrelink payment. 

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Lavender House, Building 14,

The Drive, Macquarie Hospital,

North Ryde, NSW 2113


Lavender House, Macquarie Hospital, PO Box 169, North Ryde, NSW 1670

Finding Us: Lavender House is located on the Drive, which is an internal road within the Macquarie Hospital grounds. It is best accessed from the main entry gate to the hospital campus on Wicks Road, then take the first right onto The Drive.

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Open 24 hours per day, 7 days per week.

See 'Other Information' below for Visiting Hours.

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‚ÄčMental Health Line:

1800 011 511
Macquarie Hospital Switch:

02 9887 5500