​​Comprehensive pain management service with 24 hour cover for in-patients. Linked to University education unit with regular teaching workshops and online diploma for health professionals, also have degree of statewide responsibility.



Management of pain in patients whose underlying causes have been previously assessed.


Mail (using the address at the bottom of this page) or fax referral to 02 94631050. Questionnaire will be sent out to the patient.

Urgent cases

Patients presenting to emergency departments within Northern Sydney Local Health District, cancer-pain cases, or patients in the first 3 months post-surgery can fax their referral with "URGENT Referral" stated clearly at top. If a consult is needed within a week it is essential to discuss the case with "Pain-fellow-on-call" via switch 02 9926 7111.

Other Information

Priority is given to patients residing within Northern Sydney Local Health District.

Quick links

Royal North Shore Hospital Pain Management Telehealth Service via Pexip 

This video consultation service is for people who have a scheduled appointment with the Royal North Shore Pain Management Clinic via video connection.

Appointments for this service must be arranged in advanced. If you have booked a Telehealth video-consultation, simply click the start video call link below, 5 minutes before your booked appointment time. 


These video calls work using the Google Chrome web browser. Google Chrome can be downloaded at: www.google.com/chrome
You will need to ensure you have the following:

  • Google Chrome downloaded
  • Video Camera installed
  • Microphone installed
  • Internet access
  • Log in Pexip instruction pack with your Telehealth dial in number from the Pain Management Centre Reception staff

You will receive an instruction pack when you have been allocated your appointment either in person or by mail. The dial in (log in) number will be recorded within the instruction pack. If you do not have a pack please contact reception on 94631500

For first time users please call the Pain Clinic Reception on 94631500 to set up a time to test your internet speed, microphone and camera prior to your appointment date. The staff at reception will assist you with any troubleshooting questions.

This service is provided by Pexip eHealth NSW Conferencing and Royal North Shore Hospital.

Address - Allows authors to enter rich text content.  Address

Pain Management and Research Centre, Level 2, Douglas Building, Royal North Shore Hospital
Reserve Road
St Leonards, NSW 2065

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Open Hours - Allows authors to enter rich text content.  Open Hours

Monday - Friday 8am - 5pm

Contact Us - Allows authors to enter rich text content.  Contact Us

02 9463 1500