Acute Team - Lower North Shore

This team provides both home visit and clinic based mental health services to people living in the community. The clinical service includes mental health assessments and short-term interventions in response to mental health crisis or emergency situations; as well as care coordination for people with longer-term mental illness. The team works with adults aged 18 – 65 years.

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Eligibility

Aged 18 – 65 years.
Live in the lower North Shore catchment area.
Experiencing mental illness or disorder.

Referral

Self-referrals are accepted, as are referrals from health professionals. To refer phone the Mental Health Line on 1800 011 511.

Urgent cases

There are several options to access urgent mental health care:
Ring the Mental Health Line on 1800 011 511. This line is staffed 24 hours a day, 7 days a week. You will be able to speak with a clinician who can provide recommendations about how to manage the situation or put you in contact with the appropriate mental health team.

In urgent cases you can attend the Emergency Department at Royal North Shore Hospital where there is 24 hour access to specialist mental health care and support.

If the situation is urgent or becoming dangerous ring Triple Zero (000) and request ambulance and/or police. They will be able to assist the person safely to the hospital Emergency Department to access mental health care.

Address

RNS Community Health Centre,
Royal North Shore Hospital Campus,
2C Herbert Street,
St Leonards, NSW 2065

Finding Us: The Community Health Centre is on the Royal North Shore (RNS) Hospital campus; it is accessed from Herbert Street. Mental Health services are located on level 1.

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Open Hours

Open business hours and available 7 days per week, 24 hours per day.

Contact Us

Mental Health Line: 1800 011 511
Centre direct number: 02 9462 9100

After Hours: Monday to Friday after 5pm, and on weekends, please phone the RNS Hospital switch on 9926 7111 and request ‘Acute Mental Health Team’.