This service aims to help the person whose psychiatric symptoms and/or functioning necessitate a period of inpatient support in order to live successfully in the community and to take part in life skills training whilst based in unit or cottage style accommodation.

The multidisciplinary team, in partnership with patients and their carers, endeavour to promote better mental and physical health through the development of realistic patient goals. The aim of the unit is to improve living skills in order to move patients to less restrictive environments. Patients’ mental illness should be sufficiently managed to allow participation in unit and hospital Day Programs. Social integration is encouraged and supported through access the local community shopping centres.



People aged 18 – 65 years who have decreased functioning related to a history of severe mental illness, who have challenging behaviours and limited social and living skills, who are assessed as able to benefit from rehabilitation in a residential inpatient setting.

Exclusion criteria:

  • People who require acute care for symptoms of mental illness including suicidal, homicidal and/or violent behaviour;
  • People with a primary diagnosis of developmental disability;
  • People who are unable to benefit from a rehabilitation / recovery program.


The Care Coordinator contacts the Mental Health Community Liaison Consultant, by phoning: 98875500. An assessment interview will be arranged when a hospital bed becomes available. The assessment interview will include members of the referring team, the patient and carer(s).

Urgent cases

There are several options to access urgent mental health care:

Ring the Mental Health Line on 1800 011 511. This line is staffed 24 hours a day, 7 days a week. You will be able to speak with a clinician who can provide recommendations about how to manage the situation or put you in contact with the appropriate mental health team.

In urgent cases you can attend the Emergency Department at Royal North Shore Hospital where there is 24 hour access to specialist mental health care and support.

If the situation is urgent or becoming dangerous ring Triple Zero (000) and request ambulance and/or police. They will be able to assist the person safely to the hospital Emergency Department to access mental health care.

Other information

Visiting hours are arranged by contact with the Nursing Unit Manager.

A Carers Amenities Centre is available in First Avenue on the Hospital site. The Centre provides a microwave, TV and tea and coffee making facilities. A key to open the Centre can be accessed from each Hospital Unit.

Patients and visitors are asked to avoid bringing some items into the mental health inpatient unit. These include valuables and contraband items. Contraband items include anything that can be used as a weapon or means to harm a person, such as razors, metal blades and lighters. People may be searched by staff if there is reasonable suspicion that they have weapons, prohibited items, drugs or other contraband on them.

All wards in NSW Health facilities are smoke free. Visitors are therefore requested not to bring in any cigarettes for patients to hospital units. Smokers will be supported in their drug withdrawal with appropriate clinical care and the provision of free Nicotine Replacement Therapy during their stay.

Hospital Fees: there are no hospital fees charged if patients are admitted and discharged from the Parkview Acute Admission Unit, however, if patients are admitted to a Rehabilitation Unit directly from the community, the first 60 days of hospitalisation are free. If patients are admitted from an acute unit, fees are based on the period patients have spent in an acute unit. Hospital fees are charged at approximately two thirds of the Centrelink payment.

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Building 1, Manning Road,
Macquarie Hospital,
North Ryde, NSW 2113

Finding Us: Bridgeview unit is located on Manning Road within the grounds of Macquarie Hospital, and is most easily accessed from the Wicks Road entry gate (main hospital entrance) to the 135 acre hospital campus, however can be accessed from any entry point via the internal hospital campus roads.

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24 hours per day, 7 days per week.

See ‘other information’ below for visiting hours.

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Mental Health Line: 1800 011 511
Macquarie Hospital switch: 02 9887 5500