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Royal North Shore Hospital Ambulatory Care Centre/Outpatient Clinics

Level 3

Acute Services Building

Royal North Shore Hospital

Reserve Road

St Leonards

2065

Map view

Royal North Shore Hospital Ambulatory Care Centre/Outpatient Clinics

Contact us

General enquiries: (02) 9463 1400

Fax number: (02) 9463 1065

Email: [email protected]au

Opening hours

Monday to Friday 7.00am to 4.30pm

Not open on public holidays

Frequently Asked Questions you may have

 

Click here for all our FAQs, when visiting our service

 What we do

The Ambulatory Care Centre at Royal North Shore provides outpatient medical and allied health services. These services include pre- and post-surgical appointments, specialist medical and surgical appointments and some day procedures as well as investigations

 What to bring

  • Your appointment letter from Royal North Shore Hospital
  • A current referral
  • Medicare card
  • DVA/pension card if eligible
  • A copy of pathology and/or imaging results
  • A list of your current medications

 

If you have a carer or support worker who helps with your daily activities, you may find it helpful to have them attend the appointment with you. However, if they are unable to accompany you, our nurses and other staff will be happy to care for you. If your carer or support worker cannot attend, please contact us as soon as possible on 9463 1400 or [email protected]  so that we can ensure we have everything in place to care for you.
 

 When to visit us

Your General Practitioner or other non-GP Specialist will refer you to this service if they determine that an appointment will benefit you as a patient.

 

Once we receive your referral it is the reviewed by the specialist doctor to determine the urgency of the appointment needed. If it is determined that you need to be seen urgently then you will receive a phone call to make an appointment, and if your appointment is less urgent you will receive a letter in the mail indicating approximate wait times. If we phone you our number comes up as anonymous so please answer our call if you can.

 

Please be aware that this process can take up to 4 weeks.

 How to visit us

Exits off Pacific Highway and the M1 will take you to the hospital on Reserve Road in St Leonards

Bus Route 114 stops directly at the hospital

The hospital is close to St Leonards train station

The hospital is a 5 minute walk from St Leonards Station

Fee based & concessional parking available. Click here for more details.

The Ambulatory Care Centre is on level 3, the same level of the main entrance, in the Acute Services Building (main building). As you walk towards the rear of the building the entrance to the Centre is located on the right hand side of the main corridor between the orange and green lifts.

 Referral information

Please refer to referral acceptance criteria for individual clinics. Health Professionals can find this information on Health Pathways or on the Royal North Shore Hospital Service Directory.

 Other information

To help us look after all patients coming to our clinics, please let the Ambulatory Care Centre know via [email protected] or phone (02) 9463 1400 if:

 

  • You no longer require an appointment in the Ambulatory Care Centre
  • You need to reschedule your appointment
  • You change your address or contact number(s)
  • You do not want your mobile phone number to be used for appointment reminders by SMS.
     

Please notify us if you will not be attending your appointment – another patient will be grateful for your consideration. 

If you do not have a Medicare Card you will be required to pay prior to your appointment, in accordance with RNSH Hospital Policy, even with insurance. Please see Facts Sheet for more details.

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