General Enquiries

Phone: 02 9477 9123

 

​Address: Palmerston Road, Hornsby NSW

Postal address: Palmerston Road, Hornsby, NSW 2077

 

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To make a complaint, provide feedback or suggestions

02 94​77 9296 

Email: NSLHD-HKHPatientRepresentative@health.nsw.gov.au ​

If you don't feel comfortable discussing your concern with the manager or those staff involved, you can contact the health service Patient Representative Officer. They will:

  • Discuss with you the concerns you have about the care you received.
  • Keep you informed about the process and outcome of your complaint.

A patient representative is available Monday to Friday, during business hours. For assistance outside of these hours please contact the manager on duty.