General Enquiries

Phone: 02 9477 9123

​Address: Palmerston Road, Hornsby NSW

Postal address: Palmerston Road, Hornsby, NSW 2077



To make a complaint, provide feedback or suggestions

02 9485 6362 

Email: [email protected] ​

If you don't feel comfortable discussing your concern with the manager or those staff involved, you can contact the health service Patient Representative Officer. They will:

  • Discuss with you the concerns you have about the care you received.
  • Keep you informed about the process and outcome of your complaint.

A patient representative is available Monday to Friday, during business hours. For assistance outside of these hours please contact the manager on duty.

If you require medical attention or need urgent medical advice, please attend your nearest Emergency Department or call triple zero (000)