The food service at the Manly Adolescent and Young Adult Hospice has been awarded the Institute of Hospitality in HealthCare Values in Action/Customer Service Award.

NSLHD and HealthShare collaboratively implemented the model of care in a short-term frame, which has been received well by patients and their families.

HealthShare General Manager of Patient Services for NSLHD Merina Hadziahmetovic accepted the award and said the project has proved to be a great outcome for patients of the AYAH and their families.

“It was a privilege to be able to accept the award on behalf of the AYAH and everyone who worked on making this project happen.”

AYAH Service Manager Tayia Yeates said the service has been a way for patients to spend quality time with their families and carers without needing to leave the facility.

“Patients and their families have reported high level of satisfaction with the food services at AYAH,” she said.

“The fresh cook menu provides flexibility for providing meals that meet the nutritional and texture requirements for patients, families and their carers, whilst still incorporating patient and family preferences into the menu.

“At the AYAH they can all sit down and enjoy a home cooked meal together and spend that quality time together.”

As this was a Queensland/New South Wales state award, the project has been now been nominated to the national category.