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Staff and consumers come together for safety and quality

Person-centred care was at the heart of discussion at the NSLHD Safety and Quality Forum.

NSLHD staff, consumer advisers and representatives from the Clinical Excellence Commission, Ministry of Health, Agency for Clinical Innovation and the Australian Commission on Safety and Quality in Healthcare came together for the forum. 

More than 120 people who share a passion for achieving person-centred and safer healthcare attended to hear from experts in safety and quality, ethics in healthcare, and co-design initiatives.

A panel discussion was held about the impact and challenges staff and patients faced during the COVID-19 pandemic. 

Posters and videos developed by staff and consumers were showcased and highlighted the innovative and collaborative work happening across the district.

NSLHD Chief Executive Anthony Schembri said the district strives to be recognised as a leader in partnering with consumers to deliver the best patient and carer experience.

“NSLHD has a proud history of partnering with consumers who include patients and carers,” he said.

“Our patients and their carers have a fundamental right to participate in the delivery of the healthcare they receive."

When we empower, engage and co-design with consumers, we recognise the value lived experience contributes to moving towards a shared vision of delivering person-centred care
NSLHD Chief Executive Anthony Schembri

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