“The ability to adjust equipment, to modify, and even to fabricate custom components as required to meet clients’ individual needs allows us to be incredibly specific in our client care,” Iain said. “Moreover, our clients are integral contributors in the clinical process, being able to provide direct experience about their individual needs and circumstances, and helping to refine solutions accordingly.”
For John Moxon, the service has given him the means to keep working full-time until he was almost 70 years old, and then to remain independent for many years after that.
He first heard about the service 27 years ago when he was having trouble finding a suitable wheelchair cushion.
“Over the years, the team has provided advice and support around my wheelchair seating requirements as they have changed with the purchase of different wheelchairs and the changes to my body as I have aged,” John said.
The service has also provided John occupational therapy advice regarding commode and shower wheelchair purchases, subsequent modifications to improve the functionality of his wheelchairs, and appropriate cushions for those wheelchairs.
“All of the staff whom I have met over the years have been highly professional, efficient, and outcomes-focussed.
“I have no doubt that the staff at the service have saved me, on numerous occasions, from developing skin breakdown issues that would have led to prolonged hospital stays.
“I would recommend the service to all who are eligible to access its services – correct seating and posture can save a person from many months in hospital.”