Patients with newly diagnosed Type 1 Diabetes are given the highest priority and in most cases will be seen within 24 business hours by the Diabetes Educator.
Individuals who are symptomatic and have moderate to large blood or urine ketones are medically assessed and commenced on insulin therapy immediately. Where this is not possible they are referred to the hospital emergency department for immediate treatment and consideration for admission.
People with Type 2 Diabetes commencing insulin stabilisation are also given priority and efforts are made by the Diabetes Educator to see these patients within one week of first contact. If blood glucose levels are markedly elevated and/or the patient is symptomatic of hyperglycaemia they will be seen in most cases within 24 business hours. Where this is not possible they are referred to the hospital emergency department for immediate treatment and consideration for admission.
Waiting times of two to three weeks may occur for people with diabetes if demands on the service at the time are high and the patient is otherwise well.
People with newly diagnosed Type 2 Diabetes may be referred to the Monthly Diabetes Group Education Program if a lengthy delay is unavoidable.
Patients with newly diagnosed Gestational Diabetes are given priority and in most cases will be seen by the Diabetes Educator within three days.
Referrals from a health service provider are preferred but are not essential. Bookings are essential.
For urgent cases during office hours contact 02 9485 6133 or 02 9477 9123 and ask for an educator to be paged. Out of office hours present to the Emergency Department.
Australian Diabetes Educators Association: www.adea.com.au
Australian Diabetes Council: www.australiandiabetescouncil.com
Type 1 Diabetes - Juvenile Diabetes Research Foundation: www.jdrf.org.au
The National Diabetes Services Scheme (NDSS): www.ndss.com.au