Social workers employed in NSW Ministry of Health are skilled professionals with accredited academic degrees in Social Work, that is, four years equivalent academic study and practical training.

Social workers provide clinical services in hospitals and in community care including inpatient services and outpatient services for antenatal, mental health, child and adolescent, family and Rehabilitation and Aged Care clients.

Social work services are available to current patients/clients, their carers and
family, to enable them to optimise social functioning, to deal with the impact
of illness, injury, distress or abuse, and achieve benefit from the available
health care services.

Social workers in health services provide psychosocial assessment, counselling and support, crisis interventions, therapeutic counselling, case management, service co-ordination, advocacy and referral for clients of the health service.

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Eligibility

  • Inpatient services are limited to current inpatients, their relatives and carers;

  • Community services for local Hornsby LGA and Ku-ring-gai LGA residents – Mental Health, Child & Adolescent Family Services and Aged Care/ ACAT services as per specific service eligibility criteria.

  • Social Work Services are limited within specific programs and Social Work service availability is limited to current clients / patients of these services.

Referral

  • Inpatients are referred via an internal “emr” system;

  • Inpatients and their relatives/ carer can request referral to Social Work via their treating health worker – Nurse, Doctor, Allied Health professional.

  • Please refer to Mental Health, Child & Adolescent Family Services and Aged Care & ACAT services regarding specific referral systems for these separate service programs.

Urgent cases

  • The Department of Social Work has a limited “on-call” service for some out-of-hours consultation/ intervention as requested by staff and approved by After Hours Nurse Manager.

  • For inpatients - staff can page ward social workers.

Other Information

Social workers in health services provide psychosocial assessment, counselling and support, crisis interventions, therapeutic counselling, case management, service co-ordination, advocacy and referral for clients of the health service.

Social Work is a limited resource and may not be able to respond to all service requests, however, we do attempt to provide consultation and referral, if unable to provide assessment and intervention.

Address - Allows authors to enter rich text content.  Address

Building 2, Hornsby Hospital
Palmerston Road
Hornsby, NSW 2077

Finding Us: Enter from Palmerston Road to the Main entrance. The Department of Social Work is located opposite the kiosk, in the main corridor (office may be unattended).

Patients and Relatives/Carers
should attend their ward/or service area and request the Social Worker be paged.

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Open Hours - Allows authors to enter rich text content.  Open Hours

Department of Social Work has limited open hours:
Tuesday, Wednesday, Thursday:
9.30am – 2pm,  
Friday: 9.30am – 1pm.
Social Workers work various hours in their service areas generally between 8.30am - 5pm weekdays.

Contact Us - Allows authors to enter rich text content.  Contact Us

Ph: 02 9477 9558 (voicemail)

Fax: 02 9477 9575