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HomeHospitals and ServicesNorthern Sydney Long COVID Service (NSLCS)

Northern Sydney Long COVID Service (NSLCS)

This service is provided by clinicians via telehealth to the community. Patients can access the service via their GP.

Northern Sydney Long COVID Service (NSLCS)

Contact us

Please contact your local GP for initial assessment and referral into the Service.

Opening hours

For GP use only: the GP Long COVID Advice Line is available 9:00am - 5:00pm Monday to Friday.

GP Long COVID Advice Line number: 0418 579 373

 What we do

We provide … coordinated care and specialist medical, nursing and allied health support for people who are experiencing complex Long COVID symptoms. This service is for people whose complex symptoms require intensive care coordination and allied health or multidisciplinary team (specialist medical and allied health) advice on management of long COVID.

You may receive either care coordination and allied health support or if your care requires further escalation, a specialised medical-led multidisciplinary case review will occur to recommend changes to your care plan to optimise symptom management.


We care for… people who live in the Northern Sydney Local Health District (NSLHD) catchment area with suspected or confirmed Long COVID.

Long COVID is defined by the World Health Organisation as:

An illness that occurs in people who have a history of probable or confirmed SARS-CoV-2 (COVID-19) infection; usually within 3 months from the onset of COVID-19, with symptoms and effects that last for at least 2 months.

Common symptoms can include:

  • Fatigue
  • "Brain fog" or difficulty thinking clearly
  • Shortness of breath
  • Chest pain or discomfort
  • Lethargy
  • Cough
  • Headache
  • Sleep disturbance
  • Heart palpitations (racing heartbeat)
  • Loss of smell or taste
  • Hair loss
  • Poor concentration
  • Reduced exercise tolerance

 What to bring

Your GP will request blood tests and a chest Xray. Please bring with you any relevant test results and reports that have been performed to date.

 When to visit us

You must be referred to the Northern Sydney Long Covid Service by a general practitioner (GP) or a medical specialist. You cannot self-refer.


To be eligible for referral, you must be:

  • a resident within the Northern Sydney Local Health District catchment
  • at least twelve weeks from the date of SARS-CoV-2 diagnosis
  • have suspected long COVID as per the World Health Organisation (WHO) guidelines
  • experiencing moderate/severe symptoms and risk factors impacting quality of life and functional status.
  • experiencing significant symptoms beyond the scope of GP management and requires coordinated care management.

If you're 16 years and younger, you'll be managed by our general paediatric service. The urgency of the referral to the paediatric service will be assessed and communicated with you. 


 How to visit us

The service is delivered flexibly through a range of options, primarily virtually, with options to provide care in person across the NSLHD catchment as needed.

Transport can be organised to assist individuals who require it, if an in-person specialist or allied health assessment is recommended. 

 Referral information

Please visit your GP or a medical specialist to discuss your eligibility to be referred to the service.

Information for GPs:

Please refer to the Clinical Practice Guide for Assessment and Management of Adults with Post-Acute Sequelae of COVID-19 published by the NSW Agency of Clinical Innovation.


Refer via Electronic referral system (HealthLink) or RedCap (GP use only)


Please see HealthPathways for specific referral criteria


GP must  order the following tests as per the referral form:

  • Blood test results
  • Chest X-ray report / imaging
  • Other relevant investigation results (e.g. ECG, MRI)


Other tests and investigations ordered as indicated by the patient's symptoms and noted on the referral form.


GPs are encouraged to call the GP Long COVID Advice Line if requiring guidance for the management of their patients with long COVID or clarification for referral to the service is required.

This line is staffed by a GP on weekdays from 9:00am to 5:00pm.

GP Long COVID Advice Line number: 0418 579 373 (GP use only)

 Related links