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Social Work - Mona Vale Hospital

Mona Vale Community Health Centre
Building 14, Gate 3 Entry
Mona Vale Hospital
18 Coronation Street
Mona Vale, NSW
2103
 

Brookvale Community Health Centre 
612-624 Pittwater Road
Brookvale, NSW
2100 

Social Work - Mona Vale Hospital

Contact us

General enquiries:

  • Phone: (02) 9998 6120

Referrals:

All referrals are received via MyAgedCare

You may contact the Social Work service directly with a referral code provided by My Aged Care or a Regional Assessment Service.

 

We also accept limited eReferrals from GPs via HealthLink. For more information go to: Electronic Referrals for Outpatient Clinics​ - Northern Sydney Local Health District (nsw.gov.au) 

 

Also see related links at the bottom of this page for alternative services below such as Proveda or Your Side Care Finder for assistance with referral via My Aged Care.

Opening hours

Monday to Wednesday: 8.00am - 4.30pm 

 What we do

The Commonwealth Home Support Program Social Work service is designed to support you to continue to live at home. Through targeted interventions Social Workers ensure that individuals have access to information and are able to make decisions concerning their health and well-being.

 

Our Social Work service provides expertise in;

  • Counselling and emotional support across a broad range of issues including; ageing issues, chronic illness, grief, bereavement or loss, family and/or relationship issues.
  • Advocacy
  • Education, information and referral
  • Complex matters such as elder abuse and guardianship issues 

 

The Social Work service provides information on, and referrals to a range of Aged Care services including:

  •  My Aged Care
  •  Aged Care Assessment Teams
  •  Support accessing Residential Aged Care
  •  Community Transport
  •  Meal Delivery Services
  •  Carer support services
  •  Accommodation information
  •  Financial Support options

 

Our services are delivered at either Brookvale or Mona Vale Community Health Centres, based on availability. Whilst every attempt is made to place clients at their nearest location, scheduling is based on the availability of the Social Workers. 

 What to bring

 When to visit us

By appointment only, our team work part-time and unable to take walk-ins. 


 Please note that phone calls from the hospital will appear as a blocked number.  Please answer our call if you can and/or turn on voicemail to allow us to leave you a message.  
 

 How to visit us

Mona Vale: When travelling north along Pittwater Rd, turn right at Coronation St. When travelling south along Pittwater Road, turn left at Coronation Street. Parking is available on site.

 

Brookvale: When travelling south along Pittwater Rd, the Community Health Centre is located on the left hand side opposite Warringah mall, just before the turn off for William Street. Parking is available on site.

Mona Vale: Bus route 155 alights in front of the hospital, while routes 151, 160X, 188, 188X, 189X, 190X and 199 stop at the intersection of Pittwater Road and Coronation Street.

 

Brookvale: Numerous bus routes, including B1 and 199, stop at the bus terminal directly outside the Centre. 

Mona Vale: The walk from the bus stop at the intersection of Pittwater Road and Coronation street is approximately two minutes or 250m.

 

Brookvale: If coming from the Warringah Mall side of Pittwater Road, use the Pedestrian bridge to cross the street. The bridge has lifts to accommodate  passengers, bicycles, wheelchairs and prams

Mona Vale: Free parking is available at Mona Vale Hospital for all visitors and staff within the designated car parks on the hospital grounds. There is two-hour street parking also available surrounding the hospital grounds.

 

Brookvale:  There is designated parking at the Community Health Centre (free on the ground floor, paid parking on levels 1-5 of multi-storey car park).

 Referral information

All referrals are received via MyAgedCare

 

You may contact the Social Work service directly with a referral code provided by My Aged Care or a Regional Assessment Service. 

Providing more information will aid the triage process and make it more likely that your patient will be seen in the timeliest manner possible.


Eligibility: 

  • Resident of Northern Beaches local government area
  • 65 years and over or Aboriginal and Torres Strait Islanders who are 50 years and over
  • Living at home and in need of assistance to continue to live independently in your own home
  • Valid Medicare


Exclusion Criteria: 

  • Accessing the same support from Department of Veteran Affairs
  • Referrals will be triaged and you will be notified of the outcome as soon as possible. This process may take between 1-4 weeks. You will be contacted if more information is needed.  
  • Telehealth services are available, please indicate on the referral if you feel this would be suitable

 Other information

 Related links

My Aged Care
https://www.myagedcare.gov.au/

 

Proveda offer a GP Social Work program referral required by GP
https://proveda.com.au/our-services/specialist-services/

 

Your Side offer Care Finder and Carer Gateways services Ph: 1300 134 332 or link below
 

Aged Care Guide

https://www.agedcareguide.com.au/

 

Northern Beaches Council Seniors Services

https://www.northernbeaches.nsw.gov.au/services/seniors

 

Carers NSW

https://www.carersnsw.org.au/