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HomeHospitals and ServicesOsteoarthritis Chronic Care Program (OACCP) - Hornsby Hospital

Osteoarthritis Chronic Care Program (OACCP) - Hornsby Hospital

Outpatients Department

Level 1, Building 60

Hornsby Ku-ring-gai Hospital

Palmerston Road

Hornsby

2077

Map view

Osteoarthritis Chronic Care Program (OACCP) - Hornsby Hospital

Contact us

General enquiries:

Referrals: 

Opening hours

Monday - Friday: 08:00 - 16:30

 What we do

We provide treatment for hip and knee osteoarthritis.

We care for people who are awaiting a hip or knee replacement or trying to manage their hip or knee osteoarthritis without surgery.
 

 What to bring

  • Any recent X-rays or other relevant medical imaging
  • Relevant test results (including)
  • List of medical history, current medications and drug allergies
  • Your referral letter from your GP/Specialist
  • Your Medicare/DVA Card
  • Any mobility aide used

 

Please bring loose clothing and sturdy footwear as you will have your leg examined and will do a number of walking tests during your appointment.

 When to visit us

Your GP or non-GP specialist is always your first step in seeking treatment for any condition. You will be referred to our service if your treating doctor feels that your treatment requires the input of a physiotherapist and may benefit from the support of a multidisciplinary team including a dietitian, occupational therapist and social worker along with the physiotherapist.  Once we receive the referral it will be reviewed and you will be notified of the outcome and next steps. Please allow at least 4 weeks for this process to be undertaken. We see patients either face to face or via telehealth.
 


Please note that phone calls from the hospital may appear as a blocked number.  Please answer our call if you can and/or turn on voicemail to allow us to leave you a message.  


 
If you have a scheduled appointment, you will receive a reminder text message. 

 How to visit us

Turn onto Palmerston Road from Edgeworth David Avenue. The Emergency entrance is just after the Burdett Street Intersection on the right. The Multi-storey carpark is further along after the Northcott Road junction.

Transdev bus 575 travels to Hornsby Ku-ring-gai Hospital from Hornsby and Turramurra railway stations. This picks up and sets down at the front of the Hospital on Palmerston Road. There are no buses to the Hospital from Waitara Station.

The closest railway stations are Hornsby and Waitara. Hornsby is accessible via both the main Northern Line and the North Shore Line. Waitara is on the North Shore Line. Transdev bus service #575 travels to Hornsby Ku-ring-gai Hospital from these stations.

From Hornsby Station – The distance to the Hospital is approximately 1.8km. If you wish to walk please note there are a number of hills. Exit the station on the George Street side via the pedestrian overpass.
From Waitara Station – The distance to the Hospital is approximately 1.5km. Exit the station on the Alexandria Avenue side. This walk is reasonably flat.

Hornsby Hospital has a multi-storey car park that offers 500 spaces and is located at Gate 2 (Palmerston Road). This carpark provides access for all areas across the campus.

Parking fees apply across the whole hospital in accordance with the NSW Health's hospital car parking fees policy and can be accessed here. Concessional rates apply to those who are eligible.

Disabled parking spaces are available in the multi-storey car park and also on Lowe and Palmerston Roads, though street parking availability is very limited. Your valid disabled parking permit must be displayed in your car at all times. Please do not park in restricted parking areas; you could be blocking access to emergency services.

 Referral information

A referral is required to access our services.

 

To ensure that our resources are directed towards those in most need we have a selection criteria to determine what problems can be seen in our clinic. The below information is mainly for GPs and other referring clinicians. 

 

Inclusion criteria 

  • Patient has been reviewed by a Hornsby Hospital Orthopaedic Surgeon and is currently on the waitlist for total hip or knee arthroplasty or revision of a total hip or knee arthroplasty at Hornsby Hospital (no referral required).
  • Patient has a diagnosis of hip or knee Osteoarthritis and has been referred to the program from a Hornsby Hospital Orthopaedic Surgeon or via Hornsby Orthopaedic registrar for conservative management (referral needed).
  • RNS orthopaedic clinic referrals to OACCP for conservative management of OA for patients who live in the Hornsby Area (referral needed).
  • Patient referred by Hornsby Hospital Physiotherapist for conservative management of hip or knee OA related pain.
  • RNS surgical waitlist patients who live in the Hornsby area - at discretion of HKH and RNS Coordinators (referral needed).
     

Exclusion criteria

  • Patients aged under 18 years
  • Patients without a diagnosis of osteoarthritis

 

Out of NSLHD

  • Reason must be stated explicitly  
  • Resident of other LHD that does not provide the clinical service 
  • Continuing care of existing condition already managed by NSLHD 
  • Compassionate circumstances, e.g. family, proximity, staff 

 

The following information must be included for referral to be accepted:

  • Patient details: name, date of birth, address, contact details
  • Joint that patient is being referred for i.e either left or right hip or knee

 

Providing more information will aid the triage process and make it more likely that your patient will be seen in the most timely manner possible. 

 

Referrals will be triaged and your patient will be notified of the outcome as soon as possible. This process may take between 1-4 weeks. You will be contacted if more information is needed.  

 

Telehealth services are available, please indicate on the referral if you feel this would be suitable for your patient’s appointment.

 Other information

 Related links

For all physiotherapists, see Australian Physiotherapy Association – Find a Physiotherapist.