To ensure that our resources are directed towards those in most need we have a selection criteria to determine what problems can be seen in our clinic. The below information is mainly for GPs and other referring clinicians.
Indications for urgent referral to Outpatient Physiotherapy
- Acute onset symptoms within last 6 weeks
- Associated with injury or surgery
- Worsening symptoms
- Significant impact on work or ADLs
Inclusion Criteria:
- Patients must live in the North Sydney, Mosman, Lane Cove, or Willoughby Local Government Areas and have a musculoskeletal disorder.
Exclusion Criteria:
- Paediatric patients e.g., developmental disability
- Received physiotherapy for the same condition in the previous 6 months
- Enhanced Care Plan/Chronic Disease Management Plan (used for private Allied Health providers only)
- Workcover
- MAA/CTP clients with a claim number
The following information must be included for referral to be accepted:
- Patient name, contact details, and address
- History of symptoms including acuity, severity and impacts on function.
- Examination findings, including neurological examination where indicated.
- Medical summary and current medication list
- Results of relevant investigations (e.g. blood tests or medical imaging) as appropriate
If a patient lives out of area and requires treatment at RNS, please specify why the referral should be accepted at RNS. Appropriate reasons could include:
- Resident of another LHD that does not provide the clinical service
- Continuing care of existing condition already managed at RNS
- Demonstrated complexity requiring services at RNS
- Compassionate circumstances, e.g. family, proximity, staff, or works in area
Providing more information will aid the triage process and make it more likely that your patient will be seen in the most timely manner possible.
Approximate wait times:
- Up to 2 weeks for acute conditions
- 4 weeks for subacute conditions
- 8 weeks for chronic conditions
Please submit referrals using the eReferral system through HealthLink, which can be accessed through most clinical software systems.
Referrals will be triaged and your patient will be notified of the outcome as soon as possible. This process may take between 1-4 weeks. You will be contacted if more information is needed.
Telehealth services are available, please indicate on the referral if you feel this would be suitable for your patient’s appointment.