Sign In
HomeHospitals and ServicesAged care Rapid Response Team(ARRT)

Aged care Rapid Response Team(ARRT)

Covering Lower North Shore and Ryde/Hunters Hill regions


RNS Community Building
2 C Herbert Street
Level 3
St Leonards

Map view

Aged care Rapid Response Team(ARRT)



Lower North Shore residents: 0408 546 907
Ryde/Hunters Hill residents: 0409 460 419
Registrar – Lower North Shore/Ryde/Hunters Hill  – 0434 329 970


Fax: 02 9926 7033

Opening hours

Monday to Friday: 8:00am to 8:00pm
(excluding Public Holidays)

 What we do

We provide...
The Aged Care Rapid Response Team is a home-visiting hospital outreach service who assess and treat older people experiencing a new decline in their health and are at risk of needing hospital.
ARRT provides acute assessment and aims to safely treat people at home or in their usual Residential Aged Care Facility (RACF) if possible, avoiding distressing hospitalisation.
ARRT aims to build capacity in RACF staff by providing training, support and resources in recognising and managing the deteriorating resident.

We care for…
Our team of specialist geriatric doctors, nurses and a physiotherapist, cares for older people in the community, including Residential Aged Care Facilities who are acutely unwell and at risk of coming into hospital.

 What to bring

 When to visit us

ARRT is an outreach service so not a clinic service. ARRT comes to you.

Older people at home or in a residential aged care facility who have a sudden acute new medical, functional or cognitive decline and at risk of hospitalisation.

 How to visit us

 Referral information

  • Anyone can make a referral to ARRT by a direct telephone call to the ARRT nurses or doctor.
  • The ARRT clinician will discuss the issues and triage the patient according to the information received.
  • In most cases a videoconference will be arranged immediately to further assess the patient.

When directed by the ARRT clinician to join a videoconference, follow the instructions below:

  1. Scan the QR code with your camera app OR go to on your device.
  2. Enter your name,  select the green video call button. If prompted, enable your camera and microphone.
  3. Enter the VMR number as directed by ARRT clinician.
  4. Just join – no PIN.
  5. A review and discussion will be done over videoconference. A home visit may occur only  if required.

 Other information

An Introduction to the Aged Care Rapid Response Team:

 Related links