Aged care Rapid Response Team(ARRT)

We provide...
The Aged Care Rapid Response Team is a home-visiting hospital outreach service who assess and treat older people experiencing a new decline in their health and are at risk of needing hospital.
ARRT provides acute assessment and aims to safely treat people at home or in their usual Residential Aged Care Facility (RACF) if possible, avoiding distressing hospitalisation.
ARRT aims to build capacity in RACF staff by providing training, support and resources in recognising and managing the deteriorating resident.

We care for…
Our team of specialist geriatric doctors, nurses and a physiotherapist, cares for older people in the community, including Residential Aged Care Facilities who are acutely unwell and at risk of coming into hospital.
 

ARRT is an outreach service so not a clinic service. ARRT comes to you.

Older people at home or in a residential aged care facility who have a sudden acute new medical, functional or cognitive decline and at risk of hospitalisation.

• Anyone can make a referral to ARRT by a direct telephone call to the ARRT nurses or doctor.
• The ARRT clinician will discuss the issues and triage the patient according to the information received.
• In most cases a videoconference will be arranged immediately to further assess the patient.

When directed by the ARRT clinician to join a videoconference, follow the instructions below:

1. Scan the QR code with your camera app OR go to https://conference.meet.health.nsw.gov.au on your device.
   
2. Enter your name,  select the green video call button. If prompted, enable your camera and microphone.
3. Enter the VMR number as directed by ARRT clinician.
4. Just join – no PIN.
5. A review and discussion will be done over videoconference. A home visit may occur only  if required.

More information about the Royal North Shore Community Aged Care Services 

An Introduction to the Aged Care Rapid Response Team:

• https://youtu.be/4LQ0JMEQvwo