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Orthotics - Royal North Shore Hospital

Building 33 - Southern Campus

Royal North Shore Hopital

Reserve Rd

St Leonards

2065

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Orthotics - Royal North Shore Hospital

Contact us

General enquiries: (02) 9463 2303

Referrals phone: (02) 9463 2303

Fax number: (02) 9926 4066

Email: nslhd-rns-orthotics@health.nsw.gov.au

Opening hours

Monday: 07:30 - 16:00
Tuesday: 07:30 - 16:00
Wednesday: 07:30 - 16:00
Thursday: 07:30 - 16:00
Friday: 07:30 - 16:00

Related Services

Frequently Asked Questions

 

Click here for FAQs related to your visit to our service

 What we do

Orthotists provide patient-centred orthotic care in the inpatient and outpatient setting. Orthotists specialise in the assessment, design, manufacture and fit of orthoses to support, correct and protect all parts of the body such as head, spine, legs and feet. 

 

The department specialises in, but is not limited to, the following areas: 

 

•    Unstable/stable fracture- whole body management 
•    Craniotomy/Craniectomy Helmets, Head protection 
•    Pressure Injury / Wound management / Pressure injury prevention 
•    Risk of recurrent falls / falls prevention with AFO, KAFO and other mobility orthoses. 
•    Burns face masks and other burns orthoses 
•    Spinal Bracing 
•    Neuromuscular Orthotic Intervention and Bracing 
•    Multidisciplinary case planning 
•    Footwear Assessment 
•    Neurology related Orthoses 
•    Orthopaedics Bracing 
•    Paediatrics, including Developmental Hip Dysplasia and Congential Talipes Equino Varus. 
•    Rehabilitation Orthoses 

 What to bring

  • Relevant images/scans (including CT or MRI scan of affected area) 
  • Relevant letters from specialists 
  • Your referral letter  
  • Most commonly used pair of shoes/footwear if attending for a lower limb issue. Bring multiple pairs if possible. 

 When to visit us

We accept referrals from Medical, Nursing and Allied Health Practitioners. You will be referred to our service if your treating clinician feels that your treatment requires the input of an Orthotist. Once we receive the referral it will be reviewed by our team and you will be notified of the outcome and next steps. Please allow at least 1-4 weeks for this process to be undertaken unless the referral is urgent.  Referrals will be triaged based on clinical need, and as such wait times for less urgent requirements may be longer. 

Please note that phone calls from the hospital will appear as a blocked number. 

If you have a scheduled appointment you may receive a reminder text message.

 How to visit us

Exit off Pacific Highway and the M1 will take you to the hospital on Reserve Road in St Leonards

Bus Route 114 stops directly at the hospital

The hospital is close to St Leonards train station

The hospital is a 5 minute walk from St Leonards Station

Street and multi storey car parking are available on the Royal North Shore hospital campus. Fees apply, so please check signage. Concession parking rates are available for patients and carers. Click here for more details.

The Orthotics Clinic is in Building 33, which is located on the east side of Reserve Rd, behind the Vanderfield building.

Building 33 can also be access via Herbert St, by entering through Eileen street, turning left once at the loading dock and going up the short ramp, through a boom gate and parking behind the Orthotics building directly. Parking must be booked for this spot with the department beforehand.

 Referral information

Inpatients:
We provide care to inpatients at Royal North Shore Hospital.
 
Outpatients:

The Orthotics Service accepts referrals from clinics and specialists working in the Royal North Shore / Ryde Health Service. We accept referrals from:
•    Medical staff
•    Allied health
•    Nursing
 

Out of NSLHD:

  • Reason must be stated explicitly  
  • Resident of other LHD that does not provide the clinical service 
  • Continuing care of existing condition already managed by NSLHD 
  • Demonstrated complexity requiring services of NSLHD 
  • Compassionate circumstances, e.g. family, proximity, staff 

 

The Orthotics Department does NOT accept referrals directly from the community or from GPs.

Patients within Northern Sydney Local Health District may be able to eligible to see our service however usually they will be required to be triaged through the Ambulatory Care Centre.
 
If you require Orthotic intervention and do not a have a referral from a doctor who works at Royal North Shore or Ryde Hospital you may first need your GP to refer you to an appropriate medical specialist clinic within Royal North Shore or Ryde Hospital. Once you see the specialist, they can help determine if you require Orthotic services and refer you on to our department.

 

The following information must be included for referral to be accepted: 

 

Providing more information will aid the triage process and make it more likely that your patient will be seen in the most timely manner possible. 

  

Please submit referrals using the eReferral system through HealthLink, which can be accessed through most clinical software systems.

 
Alternatively, address letters to the Orthotics Department, building 33, at Royal North Shore, St Leonards, NSW. 
Fax: 02 9926 4066 
Email: nslhd-rns-orthotics@health.nsw.gov.au

 

Referrals will be triaged and your patient will be notified of the outcome as soon as possible. This process may take between 1-4 weeks. You will be contacted if more information is needed. 

  

Telehealth services are available, please indicate on the referral if you feel this would be suitable for your patient’s appointment. However, as Orthoses are physical devices, almost all appointments will need to be in person. 
 

 Other information

Is there a cost to patients to attend the clinic? 

 

There may be a cost associated with any medical/adaptive device, splint or orthosis.  

Patients referred from public clinics within the hospital are not charged for services. However, there may be a fee for material costs with some Orthosis types. 

Patients referred from private sectors are considered a private patient and may be charged accordingly.  

 

OUR TEAM

Iromi Peiris

Derek Lee

Amalina Jaafar

Kelly Hanks

Emerald Eatwell

Thomas Short