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HomeHospitals and ServicesPlastics Clinic - Royal North Shore Hospital

Plastics Clinic - Royal North Shore Hospital

Ambulatory Care Centre (outpatient clinics)

Level 3 (main entry level)

Acute Services Building (main building)

Royal North Shore Hospital

Reserve Road

St Leonards


Map view

Plastics Clinic - Royal North Shore Hospital

Contact us

Phone: (02) 9463 1400

Fax: (02) 9463 1065


Opening hours

Wednesday: 13:00 - 16:30

Friday: 08:00 - 12:00


The Wednesday and Friday clinics differ, so you will be booked into the most appropriate clinic for your condition.

 What we do

We provide treatment for:

  • Skin cancer resection and reconstruction
  • Skin tears
  • Breast cancer reconstruction
  • Skin grafts
  • Reconstructive surgery post accident
  • Osteomyelitis
  • Adult congenital deformities

 What to bring

  • Your referral letter from your GP/non-GP specialist
  • Relevant images/scans/blood test results (including CT or MRI scan of affected area)
  • Other relevant test results (including biopsy results)
  • List of current medications and drug allergies


 When to visit us

Your GP or non-GP specialist is always your first step in seeking treatment for any condition. You will be referred to our service if your treating doctor feels that your treatment requires the input of a Plastic surgeon. Once we receive the referral it will be reviewed by a doctor and you will be notified of the outcome and next steps. Please allow at least 4 weeks for this process to be undertaken. We see patients either face to face or via telehealth - your specialist will let you know what the best option is for you.


Please note that phone calls from the hospital will appear as a blocked number.


If you have a scheduled appointment you will receive a reminder text message.


Please allow a full morning or afternoon for your appointment. Some patients require a longer review and delays can occur.


 How to visit us

Exit off Pacific Highway and the M1 will take you to the hospital on Reserve Road in St Leonards

Bus Route 114 stops directly at the hospital

The hospital is close to St Leonards train station

The hospital is a 5 minute walk from St Leonards Station

Street and multi storey car parking are available on the Royal North Shore hospital campus. Fees apply, so please check signage. Concession parking rates are available for patients and carers. Click here for more details.

The Plastics clinic is located at Check In D. 

When you enter the hospital walk past the yellow lifts. The Ambulatory Care Centre will be on your right hand side between the orange and green lifts. Check In D can be foud by turning left after you pass the Enquiries desk.

 Referral information

Indications for referral for clinic appointment


Referral accepted under these circumstances

Non melanoma skin cancer

Biopsy proven

Epidermoid cyst (sebaceous cyst)

If history of infection

Chronic or non-healing wounds

With biopsy and swab


Biopsy proven – refer urgently by phoning Plastics Registrar through RNSH switch (9926 7111)


Affecting function

Breast reconstruction

After trauma or cancer

Ear deformities

Congenital and acquired, excluding split ears following piercing

Subcutaneous foreign bodies

Associated with infection or pain

Chronic osteomyelitis


If you have concerns about a patient’s ability to afford surgery that would significantly improve their quality of life but does not meet the above criteria, please contact one of our plastic surgeons directly.


Indications for urgent referral to local Emergency Department

  • Suspected facial fracture
  • Burns
  • Acute osteomyelitis


Exclusion criteria

  • Benign skin lesions
  • Lipoma not affecting function
  • Breast reduction other than related to breast cancer reconstruction
  • Abdominoplasty
  • Epidermoid cyst (sebaceous cyst) with no history of infection
  • Cosmetic procedures


Out of NSLHD

  • Reason must be stated explicitly 
  • Resident of other LHD that does not provide the clinical service
  • Continuing care of existing condition already managed by NSLHD
  • Demonstrated complexity requiring services of NSLHD
  • Compassionate circumstances, e.g. family, proximity, staff


The following information must be included for referral to be accepted:

  • Description of condition/lesion
  • History of symptoms, including duration, progression and response to any treatments tried
  • Relevant pathology and imaging, including histopathology in the case of skin cancers

Providing more information will aid the triage process and make it more likely that your patient will be seen in the most timely manner possible


Please submit referrals using the eReferral system through HealthLink, which can be accessed through most clinical software systems

Alternatively, address letters to Dr Rowan Gillies, or one of the surgeons listed in Other Information (below) 
Fax (02) 9463 1065


Referrals will be triaged and your patient will be notified of the outcome as soon as possible. This process may take between 1-4 weeks. You will be contacted if more information is needed.


Telehealth services are available, please indicate on the referral if you feel this would be suitable for your patient’s appointment.

 Other information

Your Team


Dr Rowan Gillies – Head of Department, Plastic surgeon

Dr Jeon Cha – Plastic surgeon

Dr Bish Soliman – Plastic surgeon

Dr Alice Chang – Plastic surgeon

Dr Varun Harish – Plastic surgeon


 Related links