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Northern Sydney Home Nursing Service

Northern Sydney Home Nursing Service (NSHNS) 


Northern Sydney Home Nursing Service (NSHNS) focuses on the promotion of health and prevention of illness through community-based nursing care to people both within their homes and in clinic environments throughout Northern Sydney. The services provided include:

  • General nursing care e.g. comprehensive assessment, wound management, help with medication, pain management and short term personal hygiene
  • Support to the aged and or disabled or those with a chronic illness
  • Counselling, support and palliative care to terminally ill people and their families/carers
  • Chronic disease management support.

The service is staffed predominately by registered nurses but also includes endorsed enrolled nurses, social worker and administrative staff.

Patients can be referred to the service for the provision of nursing in a number of ways including:

  • General practitioners
  • Hospitals – public and private facilities
  • Community services or other health care providers
  • Family member or friend
  • Patients themselves

Referral care may be made by phoning the NSLHD health contact centre on 1300 732 503.

Referrals are assessed by the nursing unit manager of each centre to ensure they are appropriate and that patient and staff safety has been considered.

Northern Sydney Home Nursing Service require that all patients have medical supervision from either a medical practitioner or a hospital, and the patient will be asked to provide consent for the service to contact the GP and other relevant service providers when necessary. 

Patients will be visited by a registered nurse, and their needs for care will be discussed with the patient, family or carers. Once various options and choices have been explained to the patient, a care plan is developed and agreed upon. 

The service is funded by Commonwealth and State Governments and provided free of charge regardless of the length and frequency of visits. The service does receive some payment for people whose care may be covered by insurance including the National Disability Insurance Scheme (NDIS) or eligible veterans.

Where nursing is funding within packages of care (Home Care Packages) the package provider is charged for nursing care provided. 

In order to ensure our staff's safety there may be times when certain equipment is needed to deliver care or the type of care delivery may need to be negotiated with the patient.

​Northern Sydney Home Nursing Service operates 7 days a week from 8.00am to 8.00pm.

The nearest centre can be contacted between 8.00am and 4.30pm Monday to Friday, or via NSLHD Health Contact Centre on 1300 732 503 on weekends (8.00am to 4.00pm).

There are seven community nursing centres throughout Northern Sydney based at Mona Vale, Brookvale, Hornsby, Royal North Shore and Macquarie Hospitals, and Hillview Community Health Centre.

Click here for more details on Northern Sydney Home Nursing Service.



Hospital in the Home (HITH) - Acute Post-Acute Care (APAC)


Hospital in the Home is clinical care that reduces the length of stay in hospital or in some instances can avoid a hospital admission altogether.

HITH - APAC provides multidisciplinary hospital in the home care for adult and paediatric patients that would otherwise require hospitalisation. Patients admitted to the HITH- APAC service have access to medical staff, registered nurses, physiotherapists, occupational therapists, social workers, pharmacists and community care aides.

In collaboration with the patient and their carers, the program provides either home or clinic-based care for acute conditions and exacerbations of chronic conditions that can be safely managed in the community.

Some of the benefits for patients include:

  • ability to remain in the comfort of own home
  • not having to adjust to the hospital's routine - they can eat their own food, watch TV when they want and sleep in their own bed
  • reduced risk of adverse events from hospital admission
  • family and friends can visit when it suits the patient rather than the hospital routine

The HITH – APAC service delivers care to patients that reside within the Northern Sydney Local Health District catchment area, including those who reside in Residential Aged Care Facilities.

HITH - APAC sites are located within Royal North Shore, Hornsby and Ryde Hospitals and the Mona Vale Community Health Centre. Click here for more details.