Partnering in your care
The Charter describes what you, or someone you care for, can expect when receiving health care.
What you need to know for yourself, your family or someone you care for.
REACH is a system that helps patients, their family and carer/s escalate their concerns with staff about worrying changes in a patient's condition. It stands for Recognise, Engage, Act, Call, Help is on its way.
How to stay safe during your hospital stay
Shared decision making involves discussion and collaboration between a consumer and their healthcare provider.
Health literacy is about how people understand information about health and health care, and how they apply that information to their lives, use it to make decisions and act on it. Health literacy is important because it shapes people’s health and the safety and quality of health care.