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Exceptional People Awards 2023

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The 2023 Exceptional People Awards were held on Thursday 14 March​ 2023 to celebrate and formally recognise staff and volunteers across the district.

Congratulations to all our nominees and winners, who are all truly exceptional and make a positive difference in people's lives each day. ​

You can see thePDF icon​​​full list of no​​​​​​​​​​minees here.​


 Partnering with consumers and carers

​Individual winner: Susan Williams

As the lead for the Parkinson's Inpatient Experience project, Susan has significantly improved the identification of Parkinson's Disease patients in inpatient wards and the quality of care they receive.

External LinkClick here to watch the video

Susan Williams  


Team winner: Brolga Inpatient Unit

The Brolga Inpatient Unit excels in demonstrating active involvement and strong partnership among its members to offer a holistic approach to consumers.

External LinkClick here to watch the video

Susan Williams  


Consumer nominated winner: Hornsby-Brooklyn General Practice Unit

Brooklyn General Practice Unit were nominated by the carer of one of their patients who is grateful for the exceptional care provided to them.

External LinkClick here to watch the video​

EPA-2023-Winner-Nominees

 Safe and connected care

​Individual winner: Halima Ahmed

As the Case Manager of Assertive Community Management of Drug and Alcohol services, Halima handles a significant volume of cases with grace and compassion, specifically focusing on the most challenging individuals within our service.

External LinkClick here to watch the video

EPA-2023-Winner-Nominees 


Team winner: Hornsby Psychiatric Emergency Care Centre

The Hornsby Psychiatric Emergency Care Centre demonstrates effective and efficient communication not only within the team but also involving consumers, carers, and family members using a variety of feedback channels.

External LinkClick here to watch the video​

EPA-2023-Winner-Nominees 


Consumer nominated winner: Dr Irene Chen

Dr. Chen's remarkable work in leading the eReferral project at our district has not only transformed our local healthcare system but has left a lasting positive impact on patient access to services.

External LinkClick here to watch the video​

EPA-2023-Winner-Nominees

 Healthy and well communities

​Individual winner: Jason Levy

Jason was instrumental in the implementation of frailty prevention physiotherapy for frail patients discharged from the Emergency Department, resulting in a reduction of frailty burden.

External LinkClick here to watch the video​

EPA-2023-Winner-Nominees 


Team winner: RNSH Specialist Palliative Care: Clinical Nurse Consultants

The palliative care nursing team consistently demonstrate the importance and benefits of informed, patient-centred, coordinated, compassionate care in alleviating symptomatic and emotional burdens for patients and families.

External LinkClick here to watch the video​

EPA-2023-Winner-Nominees

 Engaged and supported people

​Individual winner: Solly Geddam

As the Nurse Unit Manager for the Royal North Shore Ambulatory Care Centre , Solly leads her team with clear messaging, fairness and equity that results in the staff feeling valued and empowered to perform their roles to the best of their ability.

External LinkClick here to watch the video

EPA-2023-Winner-Nominees 


Team winner: Engineering team at Macquarie Hospital

The Engineering team at Macquarie Hospital campus was commended for their outstanding efforts during the refurbishment and relocation of four of the aged care assessment service teams to the Lodge building at Macquarie Hospital including a team from Ryde Hospital who were relocated following the Ryde hospital refurbishment.

External LinkClick here to watch the video

EPA-2023-Winner-Nominees

 Research, innovation & digital health

​Individual winner: Dr Mark Montebello​

Mark has built capacity for collaborative research in the Drug & Alcohol Services and his research has a strong clinical focus and includes development of novel treatments for substance use disorders, improving treatment outcomes for Hepatitis C in Drug & Alcohol Service setting and cognitive impairment including acute intoxication.

External LinkClick here to watch the video

EPA-2023-Winner-Nominees 


Team winner: NSLHD Long COVID Service team

This team has been at the forefront of addressing a vital chronic health issue through a uniquely virtual care only model, and they have gone above and beyond to provide effective and efficient management of long COVID symptoms.

External LinkClick here to watch the video 

EPA-2023-Winner-Nominees

 Sustainability and planetary health

Individual winner: Erin Foulsham

Erin, a Clinical Nurse Educator for Anaesthetics at RNSH has demonstrated outstanding efforts to reduce the use and environmental impact of single-use plastic in RNSH operating theatres. 

External LinkClick here to watch the video

EPA-2023-Winner-Nominees 


Team winner: Royal North Shore Sustainability Committee

The Committee has successfully spearheaded dozens of sustainability initiatives including phasing out use of patient socks, replacing plastic cutlery in wards with reusable silver and disposable wooden cutlery, installing an electrolysed water system in the kitchen to reduce the use of harmful chemicals etc.

External LinkClick here to watch the video

EPA-2023-Winner-Nominees


Team winner: Net Zero Lead Respiratory Team

This team have led the design and implementation of three planetary health initiatives to reduce low value care and reduce waste associated with respiratory care. These include the Health Professional Education Campaign, Respiratory inhaler recycling program and Designing an Asthma Management Clinical Pathway in the Emergency Department.

External LinkClick here to watch the video

EPA-2023-Winner-Nominees 

 CORE values & behaviours

Individual winner: Meredith Oatley

Meredith is an extremely passionate Nurse Practitioner who embodies the CORE values and Behaviours. She is a role model for the nursing staff and the nursing team look up to her and aspire to be a nurse leader like her.

External LinkClick here to watch the video

EPA-2023-Winner-Nominees 


Team winner: RNSH Hepatology nursing team

This team consistently go above and beyond to represent the CORE values and behaviours and works collaboratively with a range of stakeholders to provide dedicated specialist hepatology consultation and multi-disciplinary care.

External LinkClick here to watch the video

EPA-2023-Winner-Nominees 


Consumer nominated winner: Andrew Zhang

Andrew ensures that all his patients receive the best possible physiotherapy care, thus setting a high standard within the Allied Health network at Royal North Shore Hospital.

External LinkClick here to watch the video

EPA-2023-Winner-Nominees


Consumer nominated winner: Rayna Shimakage

Rayna embodies the CORE values and behaviours and her ongoing commitment to go above and beyond, contributes to the exceptional care that our district provides to the community.

External LinkClick here to watch the video

EPA-2023-Winner-Nominees 


Volunteer winner: Volunteer Pet Therapy Team – Ross Kretchmer and Duke

Duke brings immense joy to the clients in the Drug and Alcohol inpatient treatment program. ­Duke and Ross consistently demonstrate CORE values and behaviours working with kindness and compassion with clients suffering from substance use issues.

External LinkClick here to watch the video

EPA-2023-Winner-Nominees 

 Leadership

Winner: Jenny Crane

Jenny's exceptional leadership as a Department Director of the Royal North Shore Pharmacy department is characterised by her flexibility and willingness to prioritise the interests and needs of her staff while upholding high departmental morale and implementing forward-thinking changes to meet the future needs of the Health Service.

External Link​Click here to watch the video​

EPA-2023-Winner-Nominees

 Chief executive commendation

​Dr Naomi Hammond:

Dr Hammond has been the head of the Intensive Care Unit’s Research team for over eleven years.

She also currently holds the key positions of Program Head for Critical Care and Sepsis Australia and Conjoint Associate Professor at the University of New South Wales. In this, Dr Hammond has made significant contributions to critical care research amongst many other achievements.​

EPA-2023-Winner-Nominees

 Board commendation

​Barbara Lewis:

Barbara has been acknowledged for her leadership and long-term commitment to the Carer Support Service

Barbara has worked tirelessly to make improvements to both increase the recognition of carers and meet their needs.

EPA-2023-Winner-Nominees

Previous years


​Previous award winners can be accessed below:

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