If you require medical attention or need urgent medical advice, please attend your nearest Emergency Department or call triple zero (000)
Address: Coronation Street, Mona Vale, NSW 2103
Palliative Care/Geriatric Evaluation and Management – (02) 9998 6277
Beachside Rehabilitation Unit – (02) 9998 6055
Assessment Rehabilitation Unit – (02) 9998 6340
General Enquiries
Phone: 02 9998 6300
Email: NSLHDMonavaleConsumerRelations@health.nsw.gov.au
For all COVID-19 vaccination related enquiries, please email NSLHD-COVIDVaccinationEnquiries@health.nsw.gov.au
To make a complaint, provide feedback or suggestions
Phone: 02 9998 6292
Email:
NSLHD-MonavaleConsumerRelations@health.nsw.gov.au
If you don't feel comfortable discussing your concern with the manager or those staff involved, you can contact the health service Patient and Family Experience Unit. They will:
- Discuss with you the concerns you have about the care you received.
- Keep you informed about the process and outcome of your complaint.
Patient and Family Experience staff are available Monday to Friday, during business hours. For assistance outside of these hours please contact the manager on duty.