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If you require medical attention or need urgent medical advice, please attend your nearest Emergency Department or call triple zero (000)​


Address: Coronation Street, Mona Vale, NSW 2103


General Enquiries

Phone: 02 9998 6300 ​

For all COVID-19 vaccination related enquiries, please email [email protected]


To make a complaint, provide feedback or suggestions

Phone: 02 9998 6292
Email: [email protected]

If you don't feel comfortable discussing your concern with the manager or those staff involved, you can contact the health service Patient and Family Experience Unit. They will:

  • Discuss with you the concerns you have about the care you received.
  • Keep you informed about the process and outcome of your complaint.


Patient and Family Experience staff are available Monday to Friday, during business hours. For assistance outside of these hours please contact the manager on duty.​