Sign In
HomeCarer Support​Culturally and Linguistically Diverse (CALD) Carers
​Culturally and Linguistically Diverse (CALD) Carers

Culturally and Linguistically Diverse (CALD) carers do not always identify as carers even though they make up a large proportion of the hidden carer population. 

Below are various services and organisations that provide support and information to CALD carers.


Telephone Interpreters


If you are more comfortable having a conversation in a language other than English there are a number of options for you.

The Health Care Interpreter Service (HCIS) provides professional health care interpreting services to help communication between our staff and patients, carers and family members who are not fluent in English, including people who have a hearing impairment.

Health care interpreters are available 24 hours a day, seven days a week, either face-to-face or by phone.

This is a free service for patients and carers accessing the public hospital or community health centres. You can visit their  websiteExternal Linkor telephone them on 9912 3800.

You can also speak to the Translating and Interpreting Service (TIS)External Link which is an Australia-wide service available 24 hours a day, seven days a week by telephone on 131 450 from anywhere in Australia for the cost of a local call. 


New CALD Disability Resources


New National Disability Insurance Scheme (NDIS) External Linkresources are now available for people from CALD backgrounds.


Other useful resources


  • ​Translated delirium brochure: Translated delirium brochure can be found on the dementia page by clicking hereExternal Link
  • Culturally and linguistically diverse carers: Dementia AustraliaExternal Linkand  Carers AustraliaExternal Linkhas information and resources for culturally and linguistically diverse carers and those assisting them.
  • Multicultural backgrounds carers: Carers NSWExternal Linksupports carers from a range of multicultural backgrounds and has fact sheets and information in 15 community languages. You can download fact sheets or request copies by telephoning the Carer Line on 1800 242 636 (free call except from mobiles).

  • Translating and Interpreting Service (TIS National): Provides access to phone and on-site interpreting services in over 150 languages. If an interpreter is required, they can be contacted on 13 14 50. A carer support officer specialising in working with people from culturally and linguistically diverse backgrounds can also provide assistance.

  • Multi-lingual health resources: The Multicultural Health Communications ServiceExternal Linkhas a range of multi-lingual health resources available.

  • Directory of Multicultural health organisations: You can also download a directory of other  Multicultural Health OrganisationsExternal Link


Culturally and Linguistically Diverse YouTube Videos


'It's not a disgrace....its Dementia' is a series of YouTube videos made by Alzheimer's Australia.


Chevron It's not a disgrace its dementia - VietnameseExternal Link

Chevron It's not a disgrace its dementia - CroatianExternal Link

Chevron It's not a disgrace its dementia - SpanishExternal Link

Chevron It's not a disgrace its dementia - ArabicExternal Link

Chevron It's not a disgrace its dementia - CambodianExternal Link

Chevron It's not a disgrace its dementia - UkrainianExternal Link

Chevron It's not a disgrace its dementia - SerbianExternal Link

Chevron It's not a disgrace its dementia - AssyrianExternal Link


Delirium Brochures

The Delirium brochures have been translated into various languages. These resources can be found below:


Chevron PDF icon Arabic

Chevron PDF icon Armenian

Chevron PDF icon Chinese Standard

Chevron PDF icon Chinese Traditional

Chevron PDF icon Filipino

Chevron PDF icon Greek

Chevron PDF icon Hindi

Chevron PDF icon Italian

Chevron PDF icon Japanese

Chevron PDF icon Korean

Chevron PDF icon Macedonian

Chevron PDF icon Russian

Chevron PDF icon Spanish

Chevron PDF icon Vietnamese​​