Culturally and Linguistically Diverse (CALD) carers do not always identify as carers even though they make up a large proportion of the hidden carer population.
Below are various services and organisations that provide support and information to CALD carers.
If you are more comfortable having a conversation in a language other than English there are a number of options for you.
The Health Care Interpreter Service (HCIS) provides professional health care interpreting services to help communication between our staff and patients, carers and family members who are not fluent in English, including people who have a hearing impairment.
Health care interpreters are available 24 hours a day, seven days a week, either face-to-face or by phone.
This is a free service for patients and carers accessing the public hospital or community health centres. You can visit their websiteor telephone them on
You can also speak to the Translating and Interpreting Service (TIS) which is an Australia-wide service available 24 hours a day, seven days a week by telephone on
131 450 from anywhere in Australia for the cost of a local call.
New National Disability Insurance Scheme (NDIS) resources are now available for people from CALD backgrounds.
Multicultural backgrounds carers:
Carers NSWsupports carers from a range of multicultural backgrounds and has fact sheets and information in 15 community languages. You can download fact sheets or request copies by telephoning the Carer Line on
1800 242 636 (free call except from mobiles).
Translating and Interpreting Service (TIS National): Provides access to phone and on-site interpreting services in over 150 languages. If an interpreter is required, they can be contacted on
13 14 50. A carer support officer specialising in working with people from culturally and linguistically diverse backgrounds can also provide assistance.
Multi-lingual health resources:
The Multicultural Health Communications Servicehas a range of multi-lingual health resources available.
Directory of Multicultural health organisations: You can also download a directory of other Multicultural Health Organisations
'It's not a disgrace....its Dementia' is a series of YouTube videos made by Alzheimer's Australia.
It's not a disgrace its dementia - Vietnamese
It's not a disgrace its dementia - Croatian
It's not a disgrace its dementia - Spanish
It's not a disgrace its dementia - Arabic
It's not a disgrace its dementia - Cambodian
It's not a disgrace its dementia - Ukrainian
It's not a disgrace its dementia - Serbian
It's not a disgrace its dementia - Assyrian
The Delirium brochures have been translated into various languages. These resources can be found below: