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Get involved

Get involved in making our Health Service a better place through feedback, consumer participation, volunteering and Carers Week.


National Carers Week

Celebrating the outstanding contribution unpaid carers make to our nation. Every October we recognise and celebrate carers who provide care and support to a family member or friend. We have a variety of local events and activities during this time to celebrate. Be sure to check out our website and Facebook each year closer to the date to find out what's going on.



2020 Conversations with Carers webinar series

Watch our Carers Week 2020 series of free webinars and virtual conversations about caring for a family member, friend or neighbour below. Listen to a stellar panel of carers and industry experts talk about caring.


Want to help make our health service a better place?

As a Carer, your insights and experience are invaluable. You can help improve resources and services for ALL carers by joining in:

  • Consumer Participation
  • Your Story
  • Feedback
  • Volunteer


Consumer Participation

What do you think?

Participation isn't just about consultation. It involves problem solving, service delivery and planning decisions - decisions about treatment and how to improve quality.  We often look for carers to participate in carer consultation, focus groups and other projects such as reviewing health service documents or sitting on committees as a carer representative. 



Contact the Carer Support Service on 9462 9488.


Your story

Your story in your words.

Share your story with others and help raise awareness of your role and the incredible work you do.

Stories that give other carers a glimpse into your life as a carer so they can learn, share and relate.

If you are willing to share your story but concerned about your privacy, please contact us to discuss how you can do this.



We want to hear your thoughts.  The care, comfort and satisfaction of you, the person you care for and your family is important to us. Your opinion is important and your feedback helps improve services for all patients, families and carers.


Carer Support Feedback 

For compliments or concerns, information or questions specific to the Carer Support Service or other carer related matters, please email or call us on 02 9462 9488.


Hospital or Health Service Feedback

Northern Sydney Local Health District is always keen to engage with its community.  If you have a patient story to share, or suggestions about how services may be improved there are a number of ways to send your feedback.


The Sounding Board
The Northern Sydney Local Health District (NSLHD) Board

You are invited to email The Sounding Board your comments, suggestions, queries, compliments or complaints.

The Sounding Board is monitored daily and emails will be forwarded to the NSLHD chair and relevant board members as soon as they are received.


Prefer to telephone or post a letter?

Postal address: PO Box 4007, Royal North Shore LPO, ST LEONARDS, NSW 2065

Phone:  02 9462 9955

WebsiteHave Your SayExternal Link
For languages other than English, please contact the Telephone Interpreter Service on 131 450.



From time to time we look for volunteers to help us with a range of activities across a range of locations - from special events and administration to one-off campaign support and helping out in the Carer's Centre.

If you would like more information about volunteering with us please contact us on email or telephone 9462 9488.