People access this service via presentation at the Emergency Department or via referral from Specialist Community Child and Youth Mental Health Service (CYMHS) teams.

Urgent care: If life is at risk please call Triple Zero (000) or go to the emergency department of your local hospital to receive immediate help.

 

For people seeking urgent mental health care there are several options:

Ring the Mental Health Line on 1800 011 511. This line is staffed by experienced clinicians 24 hours a day, 7 days a week. This is a telephone-based triage service. Calls are answered 24 hours, 7 days a week, by a mental health clinician who can offer support and connect you with the appropriate local, public mental health service in NSW, including the Northern Sydney Local Health District.

 

The service may then offer you an appointment at the community health centre, or a clinician may come to your home to complete an assessment and plan treatment with you.

 

Attend the Emergency Department at Hornsby Ku-ring-gai Hospital, where there is 24 hour access to specialist mental health care and support.

Visitor Information

Visitors are welcome in our mental health units. Friends and family are important in supporting recovery.  It is always a good idea to phone the unit in advance of your visit to ensure it will be a good time for you to come as there are some times when the units are not open to visitors, such as during treatment times.  To speak to staff in the Mental Health Unit, you can call the general phone number of the hospital and ask to be put through to the mental health unit.

 

Certain things aren't allowed in the unit, in order to help keep everyone safe. These things are referred to as contraband, and include things like cigarette lighters and weapons. You should check with the unit to find out about contraband. Visitor's belongings may be searched prior to entry to the unit. You won't be able to take things like handbags, backpacks or mobile phones into the unit; we will provide a secure space where you can store these. Children are welcome to visit friends and relatives in the mental health unit. All units have a procedure and specific space allocated to support visits from children. It is very important to phone the mental health unit before bringing a child to visit someone in the unit, to ensure things are in place to support a positive and stress free visit.

 

All wards in NSW Health facilities are smoke free. Smokers will be supported in their drug withdrawal with appropriate clinical care and the provision of free nicotine replacement therapy during their stay.

 

Address

Mental Health Intensive Care Unit (MHICU)
Building 51, Gate 3, Corner Palmerston & Lowe Roads, Hornsby Hospital, Hornsby NSW 2077

The Inpatient unit is located on the grounds of Hornsby Hospital
Level 1, Building 52, Hornsby Hospital, Corner of Palmerston and Lowe Roads, HORNSBY NSW 2077
Phone: (02) 9485 6150             

Finding Us: 

The Mental Health Unit is located on the grounds of Hornsby Ku-ring-gai Hospital, and is most easily accessed from Gate 3 Palmerston Road.  The adult mental health inpatient unit is on the ground floor of building 52 Telephone: (02) 9477 9123

 

Visit our Mental health page for more details on our servcies.