If you require medical attention or need urgent medical advice, please attend your nearest Emergency Department or call triple zero (000)

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General enquiries

Phone: (02) 9477 9123
​Address: Palmerston Road, Hornsby NSW
Postal address: Palmerston Road, Hornsby, NSW 2077

For all COVID-19 vaccination related enquiries, please email NSLHD-COVIDVaccinationEnquiries@health.nsw.gov.au

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To make a complaint, provide feedback or suggestions

Phone: (02) 9485 6362
Email: NSLHD-HKHPatientRepresentative@health.nsw.gov.au

If you don't feel comfortable discussing your concern with the manager or those staff involved, you can contact the Patient Representative Officer. They will:

• Discuss with you the concerns you have about the care you received.
• Keep you informed about the process and outcome of your complaint.

A patient representative is available Monday to Friday, during business hours. For assistance outside of these hours please contact the manager on duty.​