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​If you require medical attention or need urgent medical advice, please attend your nearest emergency department or call triple zero (000)

To make a complaint, provide feedback or suggestions

Phone: (02) 9463 1600

Email: [email protected]

If you don't feel comfortable discussing your concern with the manager or those staff involved, you can contact the health service patient representative officer. They will:

  • Discuss with you the concerns you have about the care you received.
  • Keep you informed about the process and outcome of your complaint.

Patient representatives are available Monday to Friday, during business hours. For assistance outside of these hours please contact the manager on duty.