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Our people, values and culture


Our CORE values and behaviours charter

NSLHD promotes a CORE set of values - created by employees for employees - to celebrate the positive behaviours our staff identify with every day in the workplace.



We encourage people to work willingly and actively together to achieve goals and improve patient care to the NSLHD community. This means seeking the input of others, both from within the district and external to it, while always considering the impact on our teams. We acknowledge that everyone has a valuable role to play and we seek out new ways of collaborating.



We commit to openness in our communication to build greater cooperation. Openness is mindset that enables colleagues to share ideas, provide and receive constructive feedback and communicate clearly. We strive to listen, be approachable and value the contribution of others who speak up.



We have respect for each other's capabilities, regardless of role or grade. We care about the different perspectives and backgrounds in our workplace, and are thoughtful of our impact on others. We are also committed to providing health services that acknowledge and respect the feelings, wishes, and rights of our patients and their carers.



We take responsibility for our performance and behaviour. We celebrate our achievements and our people, and encourage growth, development and the opportunity to reflect on and learn from things that don't meet our expectations. In doing so, we create quality health care services where we aim to ensure our patients are able to make well informed and confident decisions about their care and treatment.

PDF icon NSLHD CORE Values and Behaviours Charter



Speaking Up for Safety

​​Northern Sydney Local Health District has introduced a strategy to build on our culture of providing safe and high quality healthcare.

Speaking Up For Safety is an evidence-based initiative, successfully adopted in Australia and overseas.

It encourages all staff - clinical and non-clinical - to support each other to speak up about safety and quality at any time.

Speaking Up For Safety offers techniques and skills to respectfully raise concerns, while encouraging an approach where concerns are welcomed.

The initiative is being progressively introduced across Northern Sydney Local Health District, with Royal North Shore Hospital, Ryde and Mona Vale hospitals being the first in the district to implement the strategy.

Speaking Up For Safety complements the district's CORE values of collaboration, openness, respect and empowerment, while helping to establish a consistent approach to patient and staff safety.


Find out more about the Speaking Up For Safety initiative: